Agents thatactually understand.
Context-aware AI that reads order history and intent, then handles support and sales conversations end-to-end — with a clean handoff to a human the moment it matters.
Support · AI Agent
online · context-aware
Where's my order? I ordered 3 days ago.
5:41 PM
Order #1042 is out for delivery, arriving today by 7 PM 📦
5:41 PM
Everything the channel has to do.
Full context memory
Reads the contact's order history, tags and past conversation before it replies — no goldfish support.
Sales + support
Answers product questions, recommends, resolves WISMO and objections in one continuous thread.
Visual flow builder
Design deterministic paths in the drag-and-drop node canvas, or hand the whole conversation to Pure AI mode.
Human handoff
Detects when it's out of depth or the stakes are high and routes cleanly to a live agent with the full context.
AI flow architect
Describe the flow in plain language and the architect generates the node layout for you to refine.
Grounded answers
Responses are grounded in your catalog, templates and org data, not generic model guesswork.
Live in three steps.
Pick your mode
Choose the visual builder for guided flows, or Pure AI mode to let the agent free-handle conversations.
Give it context
Connect your catalog, contacts and order data so the agent answers from your real business.
Go live with a safety net
The agent handles the volume; anything sensitive escalates to a human with the thread intact.
The current, live.
This is Cognitive AI Agents doing the actual job — the same flow your customers see, playing out in real time.
Agent · Alex
AutonomousReal jobs, not demos.
Tier-1 support
Resolve WISMO, returns and FAQ instantly, deflecting the repetitive tickets from your team.
Guided selling
Recommend products from the catalog and answer objections to move the sale forward.
Lead qualification
Ask the right questions, score intent and route hot leads to sales automatically.
24/7 first response
Never leave a customer waiting — instant, context-aware replies at any hour.
Built to last.
No shortcuts that get your number banned or your traffic scrubbed — Cognitive AI Agents runs on the compliant, official path.
The honest FAQ.
How is this different from a basic chatbot?
A basic bot follows a fixed script. LeapCrew's agents read the contact's order history, tags and prior messages, then reason with an LLM to answer in context — and escalate to a human when needed.
Do I have to build flows, or can the AI just handle it?
Both. You can design deterministic paths in the visual node builder, switch to Pure AI mode to let the agent free-handle conversations, or mix the two.
What happens when the AI can't help?
It detects low confidence or high-stakes situations and hands off to a live agent, passing along the full conversation so the human doesn't start from scratch.
Where does the AI get its answers?
Responses are grounded in your connected catalog, templates and org data, so the agent talks about your actual products and orders rather than generic guesses.