Built for D2C brands · online stores

Sell in the chat.Recover everylost cart.

The WhatsApp marketing platform D2C brands use for cart recovery, automated COD confirmation and NDR/RTO reduction — every recovered cart, confirmed order and rescued rupee attributed.

Setup in 14 minutes · Official Meta Cloud API · Cancel anytime
D2C founder packing e-commerce orders in a bright studio
MS

Maya S. · Customer

online

Live replay
Live workspace
Why LeapCrew, in three lines

Three things nobody else does together.

USP 01

WhatsApp-native selling.

Catalog, cart and checkout inside the chat — no app install, no drop-off to a browser.

USP 02

Revenue, recovered automatically.

Abandoned carts, failed deliveries and unconfirmed CODs get chased the moment they happen.

USP 03

Every rupee, attributed.

Each recovered order ties back to the exact campaign, message or call that earned it.

E-commerce parcels arranged on studio shelvesThe cart that comes back
The retention engine

Turn one order into a repeat customer.

A first-time buyer becomes a regular the moment their order is remembered — every purchase, preference and reorder window, acted on inside WhatsApp.

  • Cart recovery drips fire 60 minutes after abandonment
  • COD orders confirmed before dispatch — RTO losses cut
  • Reorder nudges land exactly when the product runs out

38

Carts recovered · this week

27%

NDRs rescued · this month

₹2.6L

Attributed · this month

Illustrative numbers from a sample workspace

Voice AI · real phone calls

Confirms CODs before they become returns.

For COD confirmations, NDR rescues and delivery checks — the agent calls buyers who won't open WhatsApp.

HindiEnglishHinglish

AI Voice · COD confirmed

Tap to listen · Real AI call

Cuts RTO losses

High-risk COD orders get a confirmation call before they ever leave the warehouse.

Confirms on the call

A yes/no confirmation is pushed straight back into Shopify — no manual re-entry.

Rescues NDRs in minutes

Courier marks 'unavailable' → the customer gets a call before it becomes a return.

Recorded & transcribed

Review exactly what the buyer agreed to, any time.

Hindi, English or Hinglish

Talks the way your buyers do — naturally mixed.

Confirms on WhatsApp too

A written confirmation lands the moment the call ends.

Not just reminders

The whole relationship, in one thread.

Generic e-commerce tools · the old way

  • Abandoned carts vanish with a single ignored email
  • COD orders ship unconfirmed and come back as returns
  • Failed deliveries quietly become refunds
  • No idea which campaign actually earned the order
  • Repeat purchases left entirely to chance

LeapCrew AI · the whole thread, working for you

  • A 3-touch WhatsApp drip wins the cart back before it goes cold
  • High-risk CODs get a ₹99 token challenge before dispatch
  • NDRs trigger an instant WhatsApp rescue — reply syncs to Shiprocket
  • Rupee-level attribution ties every order to its exact source
  • Reorder and win-back nudges fire on the customer's own rhythm
15 automations · pre-written

Every order moment, ready to run.

Activate any in one click

Welcome New Contact

Greet instantly, follow up with an offer 24 hours later.

Abandoned Cart Recovery

3-touch sequence: nudge, price incentive, then a review ask.

Post-Purchase Follow-up

Thank the buyer immediately, request a review 48h later.

VIP Loyalty Reward

Instantly reward contacts tagged VIP with their points balance.

Win-Back Inactive

Re-engage dormant customers with an offer, survey after 2 days.

Review Request

Ask for a review the moment an order is delivered.

Order Shipped

Notify the customer the moment their order ships.

Delivery Delayed Alert

Proactively notify before the customer has to ask.

Order Cancelled

Confirm a cancellation immediately.

Return / Exchange Initiated

Confirm the request, follow up with refund status.

Browse Abandonment Nudge

Remind on viewed-but-not-added products, then a discount.

New Product Launch

Reply with your latest drop when a customer asks what's new.

Pricing Inquiry

Instant pricing info the moment someone asks.

HELP / Support Reply

Auto-reply to HELP or SUPPORT with your info.

Opt-Out (STOP)

Tag contacts as opted-out the moment they ask.

Start recovering carts this week14-minute setup · Shopify & WooCommerce native · zero markup on messages
Connects to what you already run

Real integrations.

Shopify

Orders, carts & products

Shiprocket

Shipping & NDR automation

Razorpay

Marketplace payments

Ready when you are

Start theflow.

Your next recovered cart is already in someone's phone. Put the current to work tonight.
Start free trialSign in30 days free · No credit card · No sales call