Built for clinics · diagnostics · healthcare

Every visitconfirmed. Everyreport delivered.

Clinic software that runs on WhatsApp — in-clinic, video and voice consultations, an AI note taker, OPD queue, prescriptions with allergy checks, pharmacy stock, an AI lab-report reader and GST billing.

Setup in 14 minutes · No app for patients · Cancel anytime
Doctor consulting with a patient in a modern clinic
AR

Arjun R. · Patient

online

Live replay
Live workspace
Product walkthrough · 2:53

See a clinic day, start to finish.

Three minutes, one demo clinic — from adding a doctor to a WhatsApp booking, a consultation, an AI-read lab report and the GST invoice.

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Meet LeapCrew AI for clinics. One platform that runs your entire practice, from the first WhatsApp message to the final invoice.

Your day starts on the clinic dashboard. Today's appointments, the live OPD queue, collections, and follow-ups due. All at a glance.

Setting up your team takes seconds. Add a doctor with their specialisation, consultation fee, slot length, and registration number. They're instantly ready for bookings, consultations, and prescriptions.

Patients book the way they prefer. On WhatsApp, by phone, or at the front desk. Every appointment lands in one place, and every conversation lives in a shared team inbox.

Here's WhatsApp booking in action. The patient chooses a doctor, picks an open slot, confirms who the appointment is for, and pays the consultation fee online. The moment payment is received, the appointment is confirmed automatically. No calls. No back and forth.

At the clinic, the OPD queue takes over. Check patients in as they arrive, add walk-ins, and call the next token with one click.

The consultation pad is built for speed. Vitals, complaints, and diagnosis come with one-tap shortcuts, and the last prescription can be repeated instantly.

Save the visit, and a clean prescription PDF, with the doctor's name and registration number, goes straight to the patient on WhatsApp.

After the visit, care continues automatically. Medicine reminders send a recovery check-in, and a refill reminder before the medicines run out. Every visit, prescription, and report stays in one patient record.

Lab reports no longer need manual typing. Upload a photo or PDF, or let the patient send it on WhatsApp. AI reads every value, flags anything out of range, and the doctor verifies with a single click.

Verified results build a health timeline. Trend charts show how each value is moving, and an AI summary explains the change in one sentence.

Billing is just as simple. Create GST-ready invoices, send them on WhatsApp, and track what's paid and what's pending.

LeapCrew AI. Less paperwork, more patient care. Powered by Smritix AI. Start your free trial at leapcrew.in.

Why LeapCrew, in three lines

Three things nobody else does together.

USP 01

WhatsApp-native care.

No portal to log into — patients confirm appointments, get reports and book follow-ups inside the chat they already use.

USP 02

Notes that write themselves.

Consult on video or phone, tap Draft notes, and AI fills in the visit from the conversation. The doctor reviews; the prescription goes out on WhatsApp.

USP 03

Verified AI, not guesswork.

AI reads lab reports, but its values stay marked “to verify” until a doctor checks them against the original — and trends only ever plot doctor-verified numbers.

One booking · three ways to consult

Book it once. Consult any way.

Pick the mode when you book. The patient gets the right message on WhatsApp: the clinic address, a video link, or a call.

In-clinic

The patient walks in and gets a token in Today's OPD queue, alongside walk-ins.

12Priya N.With doctor
13Walk-in · Ravi S.Called
14Arjun R.Waiting
New

Video consultation

The patient joins from a WhatsApp link. No app, no login. Consent is recorded before they join.

Your video consultation with Dr. Rao starts at 10:30 AM. Tap to join — no app needed.Join consultation

Consent recorded · link opens 15 min early

New

Voice call

The doctor calls the patient in one tap from Bookings or the OPD queue, from the clinic's number. No personal phone needed.

Dr. Rao → Arjun R.

Clinic number · 04:12

AI note taker · video or phone callNew

You talk to the patient. AI writes the notes.

Tap Draft notes at the end of a video or phone consult. AI listens to the conversation and fills in the visit: complaint, diagnosis, medicines with dosage, tests and follow-up.

  • Only what was said. It never invents a medicine, dose or diagnosis.
  • Works with English, Hindi or Hinglish conversations.
  • Fixes misheard drug names to the standard spelling.
  • Audio and transcript are never stored.
01

Consult on video or phone

02

Tap Draft notes

03

Review & send Rx

Video consult · 08:42
DRDr. Rao
ARArjun R.
Patient

Do din se bukhar hai, aur gale mein dard bhi.

Doctor

Paracetamol 650, din mein teen baar, paanch din tak. Garam paani se gargle karo.

Doctor

CBC test karwa lo. Teen din baad dikhana.

Draft notes
Visit notes · Arjun R. AI draft
Chief complaintFever × 2 days, sore throat
DiagnosisAcute pharyngitis
MedicinesParacetamol 650 · 1-1-1 · 5 days
AdviceWarm saline gargles
TestsCBC
Follow-upIn 3 days
Review, edit, then save. Rx PDF goes to WhatsApp.Save visit

Illustrative consultation

Clinic software · included

Run the whole clinic, not just the chat.

The OPD desk, the consultation pad and the patient's WhatsApp share one record — what the doctor writes is what the patient receives.

Today's OPD queue

One token queue for booked and walk-in patients. Assign walk-ins to a doctor and move each token from waiting to called, serving and done.

Fast consultation pad

Vitals with auto BMI, complaints, diagnosis, tests, advice and follow-up in consult order. Medicine autocomplete, one-tap dosage chips and repeat last Rx.

Prescription PDF on WhatsApp

Save the visit and send a letterhead prescription — with the doctor's registration number — straight to the patient's WhatsApp.

Recovery check-ins & refills

Near the end of a short course patients reply Better, Same or Worse; anyone not better is flagged for review. Long courses get a refill reminder two days before they run out.

AI lab-report reader

Upload a report photo or PDF and AI pulls out the values. They stay marked “to verify” until the doctor confirms them; verified results chart as trends against the reference range.

GST invoicing

Bill consultations from the same patient record, with each doctor's default fee and your GSTIN.

Prescribing · pharmacyNew

Safer prescriptions. Stock that keeps up.

Allergy check as you type

Search about 1,000 medicines, your own stock and the patient's past prescriptions. Results appear on every keystroke. A drug the patient is allergic to is flagged in red before you save.

Augm

Augmentin 625 Duo

Amoxicillin + Clavulanic acid

Augmentin 375 · in stock
Contains amoxicillin. Patient is allergic to Penicillin.

Pharmacy inventory

Batches with expiry dates. The earliest expiry sells first. Billing a medicine reduces stock; cancelling the invoice puts it back.

Paracetamol 650

B-2291exp Dec 202640Sells first
B-2340exp Mar 2027120
B-2412exp Aug 2027200

Remote-consult guardrail

NDPS and Schedule X drugs are flagged in a video or phone consult, as the Telemedicine Practice Guidelines require.

Patient profile

Allergies, conditions and current medicines sit on the patient's profile. Every prescription is checked against them.

Full record history

Every edit to a medical record keeps a revision. Clinical notes are visible only to staff you give clinical access.

Lab technician working in a modern diagnostic labThe report that reaches them first
The retention engine

Turn a single visit into ongoing care.

A first-time patient stays in care the moment their visit is remembered — every appointment, every report, every follow-up, captured and acted on inside WhatsApp.

  • Appointment reminders confirmed the day before, not the morning of
  • Lab reports notified the moment they're ready for pickup
  • Follow-up visits reminded automatically, tied to the treatment plan
  • Recovery check-ins near the end of a course, refill reminders before it runs out

16

Follow-ups due · this week

31

Reports sent · this month

4.9★

Reviews · latest 40

Illustrative numbers from a sample workspace

Voice AI · real phone calls

A receptionist that's never off duty.

For confirmations, follow-ups and inbound calls — the agent talks to patients in whichever language they open with.

HindiEnglishHinglish

AI Voice · slot booked

Tap to listen · Real AI call

Fewer no-shows

A real phone call confirms tomorrow's slot — patients who ignore a message still pick up a call.

Books on the spot

Checks live availability and books the exact slot agreed on the call. No double-booking.

Covers the front desk

Handles overflow when reception is busy and after-hours calls when the clinic is closed.

Recorded & transcribed

Review exactly what was said and promised to a patient, any time.

Hindi, English or Hinglish

Matches how the patient actually talks — mixing languages the way people really speak.

Confirms on WhatsApp too

A written confirmation lands the moment the call ends.

Not just reminders

The whole relationship, in one thread.

Generic clinic tools · the old way

  • Patients miss appointments they never got a reminder for
  • Lab reports sit ready with no way to notify the patient
  • Follow-up visits fall through the cracks after the first consult
  • Feedback goes straight to a public review, good or bad
  • No idea which patients have gone quiet
  • Handwritten prescriptions get lost before the next visit

LeapCrew AI · the whole thread, working for you

  • A WhatsApp reminder confirms the appointment the day before, not the morning of
  • The patient is notified the moment their report is ready
  • Follow-ups fire automatically, tied to the treatment plan — not memory
  • 4-5★ feedback routes to Google. 1-3★ becomes a private alert first
  • Lapsed patients get tagged and checked in on, automatically
  • The prescription PDF lands on WhatsApp the moment the visit is saved
11 automations · pre-written

Every patient moment, ready to run.

Activate any in one click

Welcome New Patient

Greet instantly, check in on their first visit the next day.

Appointment Confirmed

Confirm instantly, remind the day before.

Prescription Ready

Alert the moment it's ready for collection.

Lab Report Ready

Notify when a report is ready to view or collect.

Feedback Ask

Ask for a 1-5 rating, listen for the reply.

Current Health Packages

Reply with current checkup offers on request.

Follow-up Visit Reminder

Nudge patients tagged as due for a follow-up.

Win-Back Lapsed Patient

Re-engage patients who've gone quiet, with an offer.

Pricing Inquiry

Instant pricing info the moment someone asks.

HELP / Support Reply

Auto-reply to HELP or SUPPORT with your info.

Opt-Out (STOP)

Tag contacts as opted-out the moment they ask.

Start confirming visits this week14-minute setup · 16 ready templates · zero apps for patients
Questions clinics ask

Frequently asked.

Do patients need to install an app?

No. Patients book, confirm and receive prescriptions and lab reports on WhatsApp, the app they already use. Your front desk and doctors use LeapCrew in the browser.

Can patients book appointments on WhatsApp?

Yes. Patients pick a doctor and an open slot right in the chat. You can let them pay at the clinic, or collect the consultation fee online through a payment link with your connected Razorpay account; the appointment confirms automatically once payment is received.

Can I manage multiple doctors?

Yes. Add each doctor with their specialisation, consultation fee, slot length and medical council registration number. Their slots, OPD tokens, visits and prescriptions are tracked separately.

Does it handle walk-in patients?

Yes. Today's OPD queue issues one token sequence for booked and walk-in patients, assigns walk-ins to a doctor, and moves each token from waiting to called, serving and done.

How does the AI lab-report reader work?

Upload a photo or PDF of a lab report, or let the patient send it on WhatsApp. AI extracts each test, value, unit and reference range and flags anything out of range. Values stay marked “to verify” until a doctor confirms them, and trend charts only plot doctor-verified results.

Can I send prescriptions on WhatsApp?

Yes. When the visit is saved, a letterhead prescription PDF with the doctor's name and registration number is sent to the patient's WhatsApp. Recovery check-ins and refill reminders follow automatically.

Can doctors consult patients on video?

Yes. Book the appointment as a video consultation and the patient gets a WhatsApp link. They join in the browser with no app or login. Consent is recorded before they join, and the link opens 15 minutes before the slot.

How does the AI note taker work?

During a video or phone consult, tap Draft notes. AI transcribes the conversation in English, Hindi or Hinglish and drafts the complaint, diagnosis, medicines with dosage, tests and follow-up. It only uses what was said. The doctor reviews and edits before saving. Audio and transcript are never stored.

Does it check prescriptions for allergies?

Yes. Allergies, conditions and current medicines are kept on the patient profile. If a medicine shares an ingredient or drug family with a recorded allergy, it is flagged in red on the prescription before the doctor saves. NDPS and Schedule X drugs are flagged in video and phone consults.

Can I manage pharmacy stock?

Yes. Add medicines with batches and expiry dates. The earliest-expiring batch sells first. Billing a medicine on an invoice reduces stock, and cancelling the invoice restocks it.

Does LeapCrew support GST invoicing?

Yes. Create invoices from the patient record with your GSTIN and the healthcare SAC code, send them on WhatsApp, and track what's paid and pending.

Which languages does the AI voice agent speak?

Hindi, English and Hinglish. It answers in the language the patient opens with, books the exact slot agreed on the call and sends a WhatsApp confirmation afterwards.

Is there a free trial?

Yes. LeapCrew AI is free for 30 days, with no credit card required.

Ready when you are

Start theflow.

Your next confirmed appointment is one WhatsApp away. Set up your clinic tonight.
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